These companies process information for Ecle Coastal LLC d/b/a PlanBill to run PlanBill. The provider used can depend on the feature and service configuration. This page lists their roles and the types of information involved.

  • Supabase

    What it does

    Application database, sign-in, and file storage.

    Information involved

    Account information, business records, and uploaded files.

  • Vercel

    What it does

    Website hosting and server functions.

    Information involved

    Website requests and technical information needed to run the Service.

  • Stripe

    What it does

    Payments, subscriptions, and linked bank accounts through Financial Connections.

    Information involved

    Payment, subscription, and bank-link information you provide or authorize.

  • Google Maps Platform

    What it does

    Address autocomplete and geocoding when those features are used.

    Information involved

    Address and location information entered for a lookup.

  • OpenAI

    What it does

    Hundo and Ask answers, invoice and estimate drafting, voice transcription, backup speech and document processing, and bank category suggestions.

    Information involved

    Messages and tool results, draft details, voice clips, document content, and bank transaction details used for a suggestion.

  • Google (Gemini API)

    What it does

    Ask lookups, drafting, and file import assistance.

    Information involved

    Questions and relevant business, customer, invoice, and imported spreadsheet details.

  • Microsoft (Azure AI Document Intelligence)

    What it does

    Receipt and document scanning.

    Information involved

    Receipt and document images and information needed to return scan results.

  • ElevenLabs

    What it does

    Reading Hundo replies aloud.

    Information involved

    Text of Hundo replies selected for speech.

  • xAI

    What it does

    Backup provider for invoice and estimate drafting.

    Information involved

    Drafting requests and relevant customer and catalog details.

  • AssemblyAI, Cartesia, and Soniox

    What it does

    Optional voice transcription providers selected by service configuration.

    Information involved

    Voice clips and information needed to return a transcript when one of these providers is selected.

  • Resend

    What it does

    Email delivery for account, customer, support, and report messages.

    Information involved

    Recipient email addresses and message content.

  • Twilio

    What it does

    Transactional text message delivery when SMS is configured and used.

    Information involved

    Recipient phone numbers, text content, and delivery status.

  • Sentry

    What it does

    Error monitoring when enabled for the app or website.

    Information involved

    Scrubbed error and diagnostic events.

  • Upstash

    What it does

    Distributed rate limiting when configured.

    Information involved

    Rate-limit keys and request metadata.