Delete in the app
In PlanBill, go to Settings → Delete account and confirm the request. Sign-in is blocked during a 30-day hold. To restore your account during the hold, sign in with the same email and password, then choose Restore my account.
Delete on the web
Sign in and come back to this page to delete your account here. You’ll see the same confirmation as in the app.
Ask us to delete it
If you can’t sign in, send a request and we’ll email you to confirm before we delete anything.
What is deleted and kept
After the hold, your sign-in account is deleted and your name and email are removed from your profile. Financial records are kept when required by law. Business documents and invoices may remain with the business for legal and tax records. In shared businesses, your membership is removed; the business itself is not deleted.
Need help?
Can't sign in? Use the request form above, or email privacy@planbill.net from your account email. See the Privacy Policy for more information.